How it works

BOOKING MADE EASY

Harmony Event Rentals strives to provide a stress free booking experience. Booking your event rentals with us is as easy as 1,2,3

1. Enter the dates you need your rentals!

2. Browse our catalog to find everything you need for your event!

3. Add your rentals to your cart, provide some information, and then checkout!

That's it! You will receive a confirmation email once you checkout through our online catalog, containing your Rental Agreement and payment link for your deposit!

Please read through our FAQs for additional information regarding the booking process!

  • No need to leave the house! By booking online, you can reserve everything you need for your event wherever you may be!

    Just remember, your order will not be finalized until we receive your signed Rental Agreement and a 25% deposit.

    But don't worry, we will email you your Rental Agreement, which can be signed on your phone or computer, as well as a link to make your deposit as soon as we receive your online order!

  • If you are picking up and dropping off your order at our store, please select a pickup and drop off time within the hours of 9:00 A.M. and 12:00 P.M. Monday - Friday.

    If you opt for delivery, your delivery will be made on your selected "pick up" date, between the hours of 7:00 A.M. and 7:00 P.M. Delivery pick ups will be made on your selected return date between the hours of 7:00 A.M. and 7:00 P.M. We do not charge for delivery or return dates, Monday - Friday

    *Please note, deliveries may be made 1-2 business days prior to your selected delivery date due to a high volume of orders. We will always contact you prior to your delivery to inform you of any changes. 

    If special accommodations need to be made due to venue policies or for any other reason, such as a Saturday/Sunday Delivery or Return, or a you need your rental equipment delivered at a specific time, a $175 non-refundable fee will be applied to your total balance.

    *Final price is subject to change.

  • If you would like to pick up your rentals, please select the day you would like to pick up your items, as well as the day you will be returning your items. We do not charge for pick up days or drop off days, as long as they are within the available pick up and drop off time slots.

    If you would like delivery, please chose the date in which you would like your rental items to be delivered as well as your desired return date. (The date we will pick up your rental items). We do not charge for delivery or return dates.

    Your delivery will be made on your selected date, between the hours of 7:00 A.M. and 7:00 P.M. Delivery pick ups will be made on your selected return date between the hours of 7:00 A.M. and 7:00 P.M.

    *Please note, deliveries may be made 1-2 business days prior to your selected delivery date due to a high volume of orders. We will always contact you prior to your delivery to inform you of any changes. 

    If special accommodations need to be made due to venue policies or for any other reason, such as a Saturday/Sunday Delivery or Return, or a you need your rental equipment delivered at a specific time, a $175 non-refundable fee will be applied to your total balance.

    For more information regarding Pick Up and Delivery options click here

    *Final price is subject to change.

  • Delivery fees include a base rate of $99, and an additional $2.50 per mile for any deliveries over 20 miles. Delivery costs are calculated at checkout at the time of booking, and are subject to change.

    Harmony Event Rentals may deliver rental equipment 1-3 days prior to the event date requested by the client.

    Delivery date is subject to change at Harmony Event Rentals’ discretion, 

    In the event that delivery and pick up is required on the same day, and/or at specific times, a $175 "exact time" non refundable fee will be added to the total balance due.

    Weekend Delivery and Pickup

    Harmony Event Rentals LLC does not offer weekend delivery or pickup under the normal delivery rates. If delivery or pickup of any rental items is required on the weekend (Saturday and Sunday), a $175 weekend delivery and pickup fee will be added to the customers total balance, in addition to the normal delivery fees. This fee is non refundable under any circumstance. The weekend delivery and pickup fee will be added to the client's total balance due and will be shown on their invoice.

  • Pick ups and Drop offs are located at 220 W. Columbus Street, Mount Sterling, Ohio 43143.

    Pick up and Drop off times are

    Monday - Friday

    9:00 A.M. - 12:00 P.M.

    You will receive an email from Harmony Event Rentals 1-2 days prior to your pickup date explaining the pickup/drop off process.

    Keep in mind some products are "delivery only" and will include a delivery fee.

  • Whether you are booking online, over the phone, or in person, Harmony Event Rentals requires a 25% non refundable deposit for all orders. Final payments may be paid at your earliest convenience, however all final payments must be made 7 days prior to your pick up or delivery date.

    Any outstanding balances 6 days prior to your event date will be subject to cancellations.

    We will send you an email containing a payment link for your deposit, as well as any outstanding balances once we receive your online order!

    If paying in cash, email or call us to make an appointment to visit our store.

    Accepted Methods of Payment:

    Cash

    Credit/Debit Card

    PayPal

  • If you need to change your event dates, you may do so by paying a 25% non - refundable restocking fee. This fee will be added to the original total balance due. 

    Any change of date requests must be made prior to the final payment date. Which is always 14 days prior to your pickup/delivery date. No change of date is permitted after the final payment date. No exceptions.

    Change of Date is subject to item availability. If your items are not available on your desired rescheduled date, a change of date will not be permitted. 

    If you accidently put the incorrect dates in at online checkout, please contact us immediately and we may be able to resolve the issue without applying the restocking fee. This must be done within 24 hours of booking.

  • Any cancellation must made prior to the final payment date. Cancellations made after the final payment date will result in the customer forfeiting any refunds. Items cancelled prior to the final payment date will be charged 50% of the total balance due. Items cancelled after the final payment date will be charged full price of the rentals. No exceptions.

  • We don't want anybody to miss out on getting exactly what they need for their event. Our time slots are set to give our staff time to clean, make deliveries, and complete any other needed tasks. If you can not make it to one of our available pick up times, please contact us via email at [email protected] and we will do our best to accommodate you. 

    Please note that specific pickup times outside of our available time slots may be subject to a $175 non-refundable fee.

  • At Harmony Event Rentals, we understand that sometimes the party is just too fun to call it a night early! If you are running behind on your drop off, contact us via phone call and let us know. We will do our best to accommodate your arrival.

    Although we try our best to be understanding, please note, any rental items returned later than 12:00 P.M. may be subject to additional fees.

    If any equipment is not returned on time, for any reason, Harmony Event Rentals may charge a late fee of 30% of the total balance of the invoice per day, until all equipment is returned.